the Suttmiller Woodshop LLC
the Suttmiller Woodshop LLC
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Delivery, Shipping and Return Information

FREE Delivery within a 50 Mile Radius FOB

This applies to any order over $800, we will deliver or arrange delivery to you, usually to the room and position of your choice including set-up.

Delivery location must be specified at time of order.

Most of our items are too large to ship via Fed-Ex, UPS, or USPS.

For Orders Beyond 50 Miles

We will Gladly arrange to Ship our product to you beyond the 50 Miles. The charges for this delivery will not exceed what we are charged for the delivery. We will box or crate the item for shipping or arrange for White Glove Delivery to your front door. For delivery only a small distance beyond the 50 Miles or orders less than $800 we may choose to deliver ourselves for an appropriate fee.

White Glove Delivery

White Glove Delivery is available by request either to your front door or to the room or location you desire and can include any set-up required.     


We will attempt to determine any delivery charges before we finalize a sale. 

Return Policy

OUR GOAL IS YOUR COMPLETE SATISFACTION

If you find that your Online Store purchase does not meet your satisfaction within the first 30 days, return it in 'Like New' condition for a full refund.

If your order is for Custom Work, we may charge up to 20% (material cost) of the purchase price on returns. We may reduce or waive this amount at our discretion.

Have Questions

Feel Free To Contact Us For More Information
Contact the Suttmiller WoodshopOnline Payments

Information for a Quote For Custom Woodwork

For a faster quote we will need to know these things

We can work with you on things your not sure of!

1. What type of piece are you looking for?

     + What style do you want?

     + What size should the piece be?

2. What species of wood and cut do you like?

    Ash, Cherry, Hickory, Maple, Walnut, Anigre?

     + Domestic, Import, or Exotic*

     + Solid or Veneer? The pluses and minuses

     + Plane, Rift, or Quarter Sawn?

     + Wood characteristics (figure)?

     + Any mixed media? Tile, Stone, Glass, Metal, etc.

3. What type of finish do you want?

     + Oil, Lacquer, Other

     + Natural, Stained

     + Matte, Satin, Gloss

4. Are there any critical dimensions? Maximum, minimum, component sizes?

     + What is the size of the space that the piece must fit in?

     + What is the size of the item(s) that must fit inside the piece?

5. Do you have any images or photos that show the style or features that you like?

     + Knobs, pulls, hinges

6. What is the goal for this custom quote, the ideal outcome?

     + Heirloom piece

     + Functional art

     + Solve a specific problem

7. Is there a timeline that the piece must be delivered within?


Note: For our custom orders we require 40% down at the time the order is approved 

with the full balance due prior to shipping or upon delivery and acceptance.


*some exotic species are generally no longer available due to international regulation.

custom wood furniture, TV cabinet in use
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the Suttmiller Woodshop

689 Lewis Chapel Rd, Graysville TN 37338-4716

1-423-680-7397

Copyright © 2023 the Suttmiller Woodshop - All Rights Reserved.

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